Opening Designs -
Have you "unzipped" the designs? If not, you will need to do this with any designs you've download from our site. To unzip a file follow the instructions below:
1. Go to the folder you saved the file to. It's very important to remember where you saved the designs to. You may want to create a folder on your desktop called "Embroidery Designs" or something similar.
2. After you've found the file, right-click on the file.
3. From the menu that has opened, select to extract the files. You may need to select your unzipping program first. :)
If you don't have any of those options, you will want to download a free program to unzip files, such as Winzip. Click HERE if you need to do that.