FAQs
Buying
How Do I Bid On an Item?
You need to become a registered member to bid on items. Click on "register" at the top of the main page. If you still have problems after your registration has been accepted, please contact us at: goldenneedledesigns@yahoo.com
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What Should I Do Before Bidding on an Item?
Be certain you know exactly what the item is before you place a bid. If you have any questions about the item at all, contact the seller before bidding. Your bid is a binding contract between you and the seller.
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What Do I Do After I've Won an Item?
Contact the seller immediately and let them know how you will be paying for the item. Let them know the name and address the item should be shipped to. If the item is to be delivered electronically (downloadable items), include the email address.
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What Should I Do If I Have Problems With a Seller?
Try to contact the seller and come to a resolution. If a resolution cannot be reached, contact us at: goldenneedledesigns@yahoo.com We will try to contact the seller and resolve the issue. We will let the buyer and seller know within 48 hours, the decision we've come to. If we receive too many complaints about a certain buyer or seller, we reserve the right to, and may choose to suspend their account.
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